Muktesh Narula is a prominent figure in the business messaging and customer engagement sectors, currently serving as the Chief Executive Officer at Dove Soft Ltd. Based in Gurugram, India, he has built a reputation for his innovative approach to enhancing customer interactions and driving business growth.
Professional Background
Muktesh’s career spans various leadership roles, notably as the Chief Marketing Officer at Pinnacle Teleservices Pvt. Ltd., where he has been instrumental in shaping the company’s marketing strategies and customer engagement practices. His efforts were recognized when he was featured among the Top-10 CMOs of India in 2022 by Tradefloc, highlighting his impact on the industry.
Through his work, Muktesh Narula continues to influence the business messaging industry, making significant strides toward enhancing customer engagement and satisfaction.
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Benefits of Blogging on Business Messaging:
Knowledge Sharing
Thought Leadership:
Engagement and Interaction
Muktesh Narula
CEO Dove Soft Ltd.
“Effective business messaging is not just about communicating; it’s about creating connections that resonate and foster loyalty.”
Expertise and Contributions
With a deep understanding of business messaging, Muktesh focuses on creating personalized customer experiences that foster loyalty and satisfaction. He frequently shares insights on innovative selling techniques and the importance of customer-centric approaches through platforms like LinkedIn, where he actively engages with professionals in his field.
Speaking Engagements
Muktesh is also known for his participation in industry events, such as the APAC Healthtech Innovation Conclave, where he contributes to discussions on technology’s role in improving customer service and engagement. His ability to connect with audiences makes him a sought-after speaker at various conferences.
Vision
At Dove Soft Ltd., Muktesh aims to leverage technology to transform how businesses communicate with their customers, ensuring that interactions are not only efficient but also meaningful. His vision is centered around innovation and adaptability in an ever-evolving digital landscape.
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