Introduction In today’s digitally driven world, businesses are constantly seeking effective, real-time communication channels to engage with customers. Among the plethora of messaging apps, WhatsApp stands out as one of the most ubiquitous platforms globally, boasting over 2.8 billion monthly active users as of 2025. For enterprises, leveraging WhatsApp Business Platform (WABP) is no longer…
The hospitality industry thrives on delivering exceptional guest experiences, seamless service, and personalized interactions. In an era where digital communication is central to customer satisfaction, Communication Platform as a Service (CPaaS) has emerged as a game-changer for hotels, resorts, travel agencies, and related businesses. This comprehensive blog explores how CPaaS is revolutionizing hospitality, with a…
Detailed Overview of TCCCPR 2018 The Telecom Commercial Communication Customer Preference Regulation (TCCCPR) 2018, introduced by the Telecom Regulatory Authority of India (TRAI), is a comprehensive framework designed to curb Unsolicited Commercial Communications (UCC) and protect consumers from spam. Here are some key aspects of the regulation: Objectives Key Features Registration Process Consumer Protection Measures…